Emotions – OB Perspective

Organizational Behavior Article Series

Emotions have received some attention in organization behavior literature.
Neal M. Ashkanasy et al., Emotions in the Workplace: Research, theory and Practice, Quorum, West Port, 2000.
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Emotions have received some attention in organization behavior literature.



Neal M. Ashkanasy et al., Emotions in the Workplace: Research, theory and Practice, Quorum, West Port, 2000.



Richard P. Bagozzi, “Positive and Negative Emotions”, in K.S Cameroon et al., Positive Organizational Scholarship, Berrett-Koehler, San Francisco, 2003, pp. 241-258.



The best description of emotion would be how a person feels about something.



Emotions are reactions to an object. They are not traits. They are object specific.



Moods are not directed at an object.



Some employees have to put in emotional labor as they have to control their emotions in the presence of provocation and show the behavior that is expected from them because of the job they are performing.



Emotion labor has dysfunctional consequences for the employees doing it (e.g., stress and burnout) [Luthans, 2005].



The topic ‘emotions’ is now part of OB texts as emotional intelligence emerged as an important concept in OB.



References
Luthans, Fred (2005), Organizational Behavior, 10th Edition, McGraw-Hill, New York


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